This book is seriously so funny! I've started reading this book in the month of January - I started my call centre job in February so wanted to know more about the job scope and just a prepping up before I officially start work at a call centre. It totally relates my working experience as a whole...
Anyone who has every worked customer service will relate to the tales the author tells about her job. They are amusing and true to life. But the novel lacks any real plot. Basically she gets a job at a call center, has a mild crush on a coworker, and that's about it. Fairly boring but the wri...